Privacy Policy

This Privacy Policy explains how 30K may collect, use, store, and disclose information when users access the website, mobile application, creator tools, wallet functions, referral features, and support channels.

30K is described as a family and positive content-based digital platform that connects Pakistani users and creators in a monitored environment. This policy focuses on information handling and should be read together with the Terms of Service.

30K may collect information such as name, profile details, contact details, account identifiers, subscription activity, likes, watched content activity, referral information, reward records, wallet records, and withdrawal request details.

If a user applies for creatorship, 30K may also collect CV information, social media account details, referral progress, and any supporting profile information submitted through the app.

Information may be used to create and manage accounts, verify activity, calculate rewards, review withdrawals, assess creator eligibility, operate referral systems, moderate content, respond to user support issues, and improve platform functionality.

30K may also use platform records to maintain safety, investigate misuse, enforce community standards, and comply with internal risk and audit requirements.

30K presents itself as an intermediary system connecting users and creators. Information may be disclosed where necessary to payment channels, technical service providers, fraud prevention processes, or lawful authorities involved in compliance or dispute handling.

The platform may provide full cooperation according to the requirements of legal institutions and applicable laws of Pakistan. Users should assume that records relevant to lawful investigations, platform abuse, or required compliance may be preserved and disclosed where legally necessary.

Where users apply for withdrawal to JazzCash or Easypaisa, 30K may process the transaction details, linked account information, reward balances, and associated request history required to complete or review the withdrawal.

The platform states that transactions and rewards are stored in a secure and transparent manner. Related records may be kept for operational review, dispute resolution, fraud prevention, and legal compliance.

Users seeking creatorship may be required to submit CV information and social media details, including TikTok, Facebook, and any available YouTube channels. 30K may review this information to determine whether the applicant fits the platform’s educational, cultural, family, and positive entertainment categories.

If selected, creator onboarding information, communication records, and policy acknowledgements may also be processed as part of the approval workflow.

Users who face issues related to the app, rewards, wallet functions, referrals, or account use may contact the official support channel. Support communications may be retained to investigate and resolve the issue.

For questions related to this Privacy Policy or privacy-related complaints, users can contact 30K at support@thirtyk.com. The app helpline process described by the platform states that issues should be reported in writing and reviewed by the team.